You can return any item for any reason within 30 days, and you will be responsible for return shipping (unless I make a mistake).
If you want to return an item, follow these steps:
1 - Contact me. I won't know about your return unless you tell me.
2 - Follow the instructions on the order slip that came in your package. You will be shipping it directly to Avon. DELIVERY CONFIRMATION IS REQUIRED. This is to protect both of us from fraud.
3 - Once I receive the refund from Avon, I will refund the money to you. Please be aware that this can take a few weeks.
Unless noted otherwise, all orders are processed and shipped by Avon. While I will do everything in my power to ensure you are happy with your order, I cannot be held responsible for processing or shipping errors on Avon's part. This means that I will get Avon to fix the situation in the event of a problem, but I can't provide additional shipping refunds or free products unless the mistake was mine.
Unless noted otherwise, your order will ship directly from Avon. Residents of Alaska and Hawaii are required to pay a shipping surcharge for items that are deemed hazardous by the US Postal Service. This fee goes to Avon, and hazardous items include fragrance sprays, nail polish, and some cosmetic and skincare items.
I do combine shipping. If you are a resident of Alaska or Hawaii and your shipping is not combined during checkout, place your order without paying and then contact me for an adjusted total.
I currently only ship to Canada, the UK, and Australia. However, residents of other countries can have their orders shipped to their own free US addresses and then have them forwarded to them with a mail forwarding business (you can even combine shipments to save money on shipping): www.viaddress.com
Please allow 5-7 business days before shipment of international orders (they need to ship to me first). Tracking is not available for shipments to other countries. However, packages sent Priority Mail International can be verified through customs by calling your local customs office and giving them the package's ID number from the customs form. This allows you to verify delivery while you wait for the package to make its way through customs.
Upgrades to Priority Mail International are available upon request. Please contact me for price quotes. Orders totaling $40 or more require an upgrade to Priority Mail International unless prior arrangements are made. Please contact me for details.
Shipping charges are not refundable unless there has been a mistake made on my part.